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i'm oddly confused with this situation right now. uhm so i did the memo thing on the 6th of march (KST) but they never replied at all. I'm worried because in one of your answers, you guys said that it takes 1-2 days. Do I just keep waiting? I'm lost. I'm not sure what to do.

Hum I think that at that point, you should repost your memo. They probably skipped it by error

You updated saying everyone needs to repost their mailing infos with the proof of transaction. What about those that have already been confirmed? Do we need to repost too? You wrote a few answer below it doesn't include members with confirmed. maybe you can write that in your post indicating -c-

No of course you don't need to if you have been confirmed already ^3^

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can you buy 2 tickets at the same time? Because me and my unnie want to sit together :D Thank yiu!

Yes!

Thank you! It doesn't have to be demanding or anything But maybe something that will seem fun, like the fan chant. When the boys come back, I don't want them to be disappointed Honestly, how we acted last time was embarrassing. Thank you guys. Your the best ^.^

mykpop_life’s Profile PhotoLen Yarvel
I agree, and we will try to do something about it ^^

hi, i want to ask about the "2nd baby registration: confirmation of transaction needed". i didnt get the chance to pay thru BYS last time and u guys post something to repost mailing post (for those who didnt paid thru BYS). so do i have to repost the mailing infos eventho i didnt pay( so no payer

If TS ask for a confirmation of transaction or the time in seconds, you should repost your memo and add an official deposit slip from your bank that shows the payer name & transaction date/time.

I saw some people said TS ask the time with seconds. Btw, I already put the "seconds" in my post. What else they mean by that? As for my transaction, I've done it at 13:48:13 my local time. As I'm from Malaysia, should I put Malaysia time 13:48:13PM like that?

Yes ^^

I order a cd from you guys for almost month now and i was wondering how come i havent received my cd yet.

It was a bulk order though, don't forget that. The moment you order the CD is not the moment we ship the CD. From the moment we ship, it can take up to 3 weeks to reach you

I got a reply from TS for my new post about the shipping fee thing. Can you explain to me what they are asking me to do? "입금자명이 확인이 되지 않고 있습니다. 입금자명, 입금시간(초단위)을 정확하게 기재부탁드립니다." THANK SO MUCH FOR THE HARDWORK. ^_^

Please check few answers below ^^

how many capasities/attendance were in loe seoul? I think allkpop exaggerated about it. Is it true it is nearer to 20 000? I heard it it about 8 000++?

The SK Olympic Handball Gymnasium has a capacity of 7,000 though...

i had submitted my post to level up to 2 a week ago. but im still at level 1. what should i do? T_T

Hum I think you should repost it if you haven't got any reply

Hi, I posted my details with the TT transfer application form from my bank. TS has replied that they need one with seconds. I'm trying all means to get it but if I don't do you think there is a way to let TS know this is the best I have?

We really think it's unfair to ask for something they didn't mentioned before... Like we can't re-call our bank & yell at them "GIVE ME THE SECONDS OF THE TRANSACTION ITS URGENT BECAUSE TS AND ITS DEADLINES"
lol if you really can't get it, just reply that your bank can't provide the time in second...

Hi! If I paid via BYS for BABY 2, how can I check my memo on the board?

We will make an announcement on the site when all memo will be confirmed, and we will email individuals who have problem with their memo

how long will it take for kpopmart to ship u ur order? im in ph btw :)

It depends on what you bought :) If it's pre-order, it will be shipped on the release date. But if you're talking about the delivery time, to PH it should take around a week since it's close to Korea

hi, i reposted my mailing info with the deposit slip and they commented 입금자명이 확인이 되지 않고 있습니다. 입금자명, 입금시간(초단위)을 정확하게 기재부탁드립니다 what does that mean?

They want you to send a deposit slip of your transaction that shows the payer name with the transaction time with seconds

For the payer name, do we have to be exact? As in with the capital letters, spacing if there is on the receipt...

Yes ^^

Hi! Just want to share that dvdheaven just posted the loe 2014 goods on their website. I think the prices are mostly just the same with kpoptown's but it will all just come down with the shipping cost. ^^

Thank you!

Hi, I got the reply to post the transaction time in seconds, what I'm concerned about is should I use the reply button to post the new information, or do I make a new post completely? I'm scared I'll be penalized for double posting, and it seems TS is ignoring all posts made after dateline OTL

They are not ignoring the posts after dateline ~ And you should repost because I don't know if they re-check past memo

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